By 1998, the dot-com gold rush was in full swing. Web search engines had been around since 1995, and had been immediately touted by high-tech pundits (and Forbes magazine) as one more element in the magical mix that would make us all rich. Such innovations meant nothing less than the end of the business cycle.
But the truth of the matter, as these same pundits conceded after the crash, was that the false promise of easy riches put bottom-line pressures on companies that should have known better. One of the most successful of the earliest search engines was AltaVista, then owned by Digital Equipment Corporation. By 1998 it began to lose its way. All the pundits were talking "portals," so AltaVista tried to become a portal, and forgot to work on improving their search ranking algorithms.
Even by 1998, it was clear that too many results were being returned by the average search engine for the one or two keywords that were entered by the searcher. AltaVista offered numerous ways to zero in on specific combinations of keywords, but paid much less attention to the "ranking" problem. Ranking, or the ordering of returned results according to some criteria, was where the action should have been. Users don't want to figure out Boolean logic, and they will not be looking at more than the first twenty matches out of the thousands that might be produced by a search engine. What really matters is how useful the first page of results appears on search engine A, as opposed to the results produced by the same terms entered into engine B. AltaVista was too busy trying to be a portal to notice that this was important.
Saturday, July 16, 2005
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